Summary

Webinar: Adapting Patient Workflows to Address COVID-19 Impacts

As you welcome patients back to your practice, be sure your practice management system helps carry the load. Attend this webinar to learn about workflows that can maximize your practice management capabilities. Use these guidelines and tips to help you keep your team members and patients safe, and to streamline your “new normal” processes. Topics you will learn about include the following:

• Scheduling for optimal revenue and patient access
• Notifying patients about your new welcome process
• Screening patients in advance and upon arrival
• Recording patient medical information, with referrals as needed
• Managing patient progress during appointments
• Preparing and sanitizing operatories, with scheduling implications

Presenters:

Andrea Hight is a former dentist and state dental director, and is a current board member of NNOHA. She consults extensively on dental solutions with private and public health organization as a Henry Schein One team member.

Jessica Napiza was a dental office manager for over ten years. She currently assists dental practices nationwide as Henry Schein One software training manager.