Why I Use Dentrix Enterprise: Hillary Smedley

Achieve greater practice efficiency and revenue potential while creating a seamless experience for your patients

Being part of a growing and thriving dental organization is certainly a good thing, but only if the dental team has the right tools in place to support its patients–and each other. That’s what Hillary Smedley, VP of Operations for Genesis Dental & Orthodontics, found out after upgrading to Dentrix Enterprise. Here, she shares the four biggest benefits of creating a centralized support network and seamless patient experience.

When I joined Genesis Dental & Orthodontics 8 years ago, one of the biggest hurdles was not having a central hub of shared information between practices. We had around 7 or 8 locations at that time, and if we wanted to generate any type of report–for example, to pay our providers–we would have to search each office’s software system to pull the data.

We just weren’t supporting each other well, which is why a couple of years later, the organization upgraded to Dentrix Enterprise so that we could centralize our functions and work as a team.

One of the biggest benefits of using Dentrix Enterprise is how we are able to offer centralized support for our 10 offices.